The immediate aftermath of a wildfire can be overwhelming. We are here to help. The following guidance outlines essential information to help you navigate the recovery process.
Insurance Tips
- Contact your insurance provider immediately to begin the claims process. Ask what to expect and note any filing deadlines or required documentation.
- Ask your insurer about temporary accommodation and cash advances for living expenses. Maintain a record of expenses incurred (e.g., hotel bills and pet boarding) and keep receipts.
- Itemize damaged possessions, including those in garages, vehicles and backyards. Estimate each item’s original and replacement costs and take photos where possible. Avoid discarding items unless they are hazardous until an insurance representative has assessed them for damage.
- Meet with your loss adjuster to discuss the next steps.
Personal Safety Guidance
- Don’t return home if evacuated until the authorities deem it safe to do so.
- Inspect surroundings cautiously; watch out for hot ash, smouldering debris and live embers.
- Check for loose or damaged gas lines or electric wires. Report any concerns to your utility provider promptly.
- Disconnect and check all household appliances for damage before use.
- Wear protective clothing, goggles, and a respirator when cleaning to limit exposure to ash.
Additional Recovery Tips
- Establish a PO Box for incoming mail to keep up to date with essential communications.
- Contact utility companies (e.g., electric, gas, TV subscriptions) to freeze or cancel their services.
Disaster Assistance Recovery Resources
- Canadian Red Cross
- The Salvation Army: 1-800-725-2769
- Disaster Aid Canada: (250)-661-9665
- Canadian Mental Health Association (for emotional and mental well-being support)
Knowing where to go for help and what to tackle first can be challenging in the aftermath of a wildfire. CMB Insurance Brokers can guide you through recovery actions, streamline the insurance process, and help you and your family regain some normality.